Simple Texting SMS Sign-up Procedures - Legacy

Simple Texting SMS Sign-up Procedures - Legacy

Simple Texting SMS Sign-up Procedures

Step 1: Go to SimpleTexting click here.


Step 2: Make an account with your email and password. Later you will need to enter this information in the SMS Gateway Setup in VETport. 



Step 3: Fill out the questionnaire. 


Step 4:  Get started with the one that best fits your clinic.

You have to pay an extra $10.00 if you want to use your clinic phone number for SMS.



Step 5: You will need to upgrade to a paid subscription to move forward to get an API. 



Step 6: Click on Upgrade and choose the amount of texts you will use in a month.


Here also is that breakdown regarding credits -  incoming SMS messages are free and incoming MMS messages are 2 credits each:

Standard SMS - 160 character max / 1 credit per message
Extended SMS - 306 character max / 2 credits per message
MMS (Multimedia Messaging Service) - 1600 character max / 3 credits per message

Step 7: Now scroll down and fill in all your clinic, credit card, and billing information. 


Step 8: Enter payment method 


Step 9: Apply payment to the subscription.


Step 10: Click on Organization on the left and fill in your clinic information and your ETN number. Once done hit save. 
 



Step 11: Now we are going to request an API. Click on Integration on the left. then click on API & Webhooks 



Step 12: No click on Request API 



Step 13: Type Request API access  for VETport 



Step 14: It may take up to an hour to get your API. Come back to Integrations on the left and click on API & Webhooks. 


Step 15: Then click on API & Webhooks and the following page will appear with your API>  


Step 16: We need to apply for moving your clinic number to Simple Texting. 
1st go to the settings on the left-hand side >> Numbers, then click on Request Add number Understand that moving this number will take 
Understand. that it may take 1 -7 days to get your clinic number moved to Simple texting.  Once Simple Texting receives the number they will send out an email to the clinic to let them know your number is attached.

DO NOT CHANGE THE NUMBER IN YOUR SETTINGS UNTIL YOU  HAVE BEEN NOTIFIED THAT THE NUMBER HAS BEEN MOVED!





Step 17: Fill in the number and Use case and Save



Step 19: Add the clinic number. 



Step 20: The Simple Texting support team will send out an email to each customer to let them know their clinic number is attached. After you receive the email come back into Simple Texting and check to see that the Pending is now Active. 




Step 21: Now you have the information to enter into your VETport.
Click on Settings & Report >>> Settings >>> SMS / Text Messaging Setup >>> SMS Gateway Setup >>> Please click on the delete option and remove the existing one >> Click on Add >>> Select Simple Texting >>> Add the API key and Phone number >>> Click on Save.











Once you saved the information Please inform VETport Support Team via phone (5134492300) or email (support@vetport.com) So that they can help you with Authorizing all the clients for Text/SMS.




Once you change your texting number you need to send a email or text message to your clients telling them that your text number has been changed to your clinic number. If you need help with sending a message to clients see the help file "Sending a bulk email/SMS-Text to clients". 

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